Shipping Policy

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Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

Please note that during high-volume periods (like holidays, sales, or new drops), processing times may be slightly delayed. We appreciate your patience!

Please Note: If you placed your order on a weekend, processing time will begin Monday on business hours.

Shipping Rates & Delivery Times

We currently ship within the U.S. and offer the following options:

Shipping MethodEstimated Delivery TimeCost

Standard Shipping estimated 5 – 8 business days $9.99 or FREE on orders $75+

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Delivery times are estimates and may vary depending on your location and carrier delays.

Order Tracking

Once your order ships, you’ll receive an email with a tracking number. Please allow 24–48 hours for tracking info to update. If you don’t see the email, check your spam/junk folder or reach out to us at

diego.momololoapparel@onmicrosoft.com

Shipping Address

Please double-check your shipping address before placing your order. We are not responsible for packages that are lost due to incorrect or incomplete addresses provided at checkout.

If you need to make a change, contact us as soon as possible — we’ll do our best to catch it before your order ships.

Lost or Stolen Packages

Momololo Apparel is not responsible for lost or stolen packages once they are marked as delivered. If your package is missing, we recommend:

• Checking with neighbors or building managers

• Looking for a delivery slip or attempted delivery notice

• Contacting the shipping carrier directly

If you’re still unable to locate it your package, email us and we’ll do everything we can to help.

Pre-Orders & Backorders

If your item is marked as a pre-order or backorder, please refer to the estimated ship date in the product description. These items will ship separately when available.

International Shipping

At this time, we are not offering international shipping — but we’re working on it! Stay tuned as we expand our reach.

If you have any other shipping-related questions, feel free to reach out to us at 📧 Diego@momololoapparel.onmicrosoft.com — we’re always happy to help!